Privacy Policy
We are committed to the
protection of Information provided by the users to us. You agree that your use
of GUPTA TELECOM services or our interface implies your consent
to the collection and use of your Information in accordance with the terms of
this Privacy Policy ("Privacy Policy").
We take the privacy of
our users seriously. We are committed to safeguarding the privacy of our users
while providing a personalized and valuable service. In addition to this
Privacy Policy, we have taken the following steps to further safeguard your privacy.
General
Instant
Recharge Point has established a set of "Binding Corporate Rules".
These Binding Corporate Rules are a commitment by GUPTA TELECOM to
protect your Information regardless of where the data resides. Depending upon
where you live, the Binding Corporate Rules may provide additional privacy
rights through your local privacy regulator or government. For more information
about our Binding Corporate Rules, including information on how to contact us
with any questions, write to us at instantrechargepoint@gmail.com
Traffic
Data Collected
We
automatically track and collect the following categories of information when
you visit our Website:
1. IP addresses.
2. Domain servers.
3. Types of computers accessing the Website.
4. Types of web browsers used to access the Website.
5. Referring source which may have sent you to the Website.
6. Other information associated with the interaction of your browser and the
Website (collectively Traffic Data).
Information
Collected from You
In
order for you to access certain areas of the Website, we may require you to
provide us with certain information ("Personal Information").
Personal Information includes the following information:
1. Your full name, address, e-mail address, telephone number, date of birth and
bank or payment card details and any proof of your identity and/or address that
we may request.
2. Details of any transactions you carry out through our Website using your Instant
Recharge Point account and of the fulfilment of your requests.
3. Your participation in any promotion sponsored by us;
4. Correspondence that you send us.
5. Calls that we make to you or you make to us.
6. Information collected through cookies. Please see Paragraph I (Cookies) of
this Privacy Policy for more details.
7. Your IP address, log-in times, operating system and browser type.
Use
and Storage of Information
We
use your Information for the following purposes:
1. To operate and administer your GUPTA TELECOM account and to provide
services that you have requested.
2. To carry out your instructions to make and receive payments and undertake
transactions using our services, including verifying that you have sufficient
funds in your GUPTA TELECOM wallet to make such payments.
3. To allow you to participate in interactive features of the Website.
4. To notify you about changes to our service's.
5. To improve our internal customer training.
6. To comply with financial services regulations including retention of
financial information and transactions.
7. For financial and identity checks, fraud prevention checks, anti-money
laundering and credit checks.
8. for customer service, including answering questions and responding to
feedback and complaints.
9. To enhance the security of our services.
10. To provide you with information, products or services that you request from
us or which we feel may interest you.
Disclosure
of Information
We
do not disclose your Information to any third parties other than the Website's
affiliates and the following:
1. the police, other lawful enforcement body, regulatory body or court if we
are under a duty or required by law to disclose or share your personal data ,
or to protect the rights, property, or safety of ourselves or our group
companies, our customers, or others.
2. Financial institutions with whom we partner to jointly provide better
services, facilities or products to you. These financial institutions may only
use your information for providing to you their services and market Instant
Recharge Point related products without requiring your further consent.
3. Third parties where you have expressed an interest in receiving information
about their goods and services.
4. Third parties who referred you to us initially and to whom we owe a
commission payment as a result of the referral. Where the commission payment is
based on transaction volumes, numbers or types of transactions, we may share
that information with that third party, but we will not disclose the full
details of each of your transactions without your further written consent.
Communications
We
may contact you via the e-mail address and phone number registered with your Instant
Recharge Point account. You may also receive system-generated transactional
e-mails such as confirmations, notification of receipt of payments,
notification of password changes etc. which are necessary for the proper
operation and administration of your GUPTA TELECOM account. You
expressly consent to receive such communications from us, irrespective of
whether your phone number is registered on the National Do Not Call Registry.
Phishing
1.
Phishing is the name given to attempts to steal personal details and financial
account details from a website user. "Phishers" use fake or
"spoof" emails to lead users to counterfeit websites where the user
is tricked into entering their personal details, such as credit card numbers,
user names and passwords.
2. If you receive such an e-mail or are asked for your password by anyone
claiming to work for us please forward the e-mail or report the incident by
e-mail to our Data Protection Officer.
Cookies
1.
"Cookies" are small computer files that are transferred to your
computer's hard drive that contain information such as user ID, user
preferences, lists of pages visited and activities conducted while browsing the
Website. At your option, expense and responsibility, you may block cookies or
delete cookies from your hard drive. However, by disabling cookies, you may not
have access to the entire set of features of the Website.
2. Generally, we use Cookies to customize your experience on our Website and to
store your password so you do not have to re-enter it each time you visit the
Website.
3. In addition, our business partners may use Cookies to provide us with
anonymous data and information regarding the use of our Website. Specifically,
some of our business partners use Cookies to show the Website's ads on other
websites on the internet as a result of you using the Website. Such Cookies do
not contain any Information. You may opt out of receiving Cookies placed by
such third party vendors by visiting the opt-out page.
4. Other Cookies used by our business partners may collect other non-personally
identifying information, such as the computer's IP address, type of operating
system, type of internet browsing software, what web pages were viewed at what
time, the geographic location of your internet service provider and demographic
information, such as gender and age range. This information is used to provide
the Website with more information about our user's demographics and internet
behaviours. You may find out more about the information collected and how to
opt-out of receiving these Cookies by visiting our partner's website.
5. We do not link the information stored in these Cookies directly to any of
your Information you submit while on the Website.
6. In order to comply with legislation, we have reviewed the use of Cookies on
our Website and set out the information below. This is to ensure that you are
aware of these cookies and are able to give your consent for the placing of
some or all of these cookies on your device when you use our Website. In
summary, we use the following types of cookies.
1. Strictly Necessary Cookies These are cookies which are essential for our
Website to operate such as those which identify you so you can log into your Instant
Recharge Point account. They allow you to move around our Website and use the
services you have requested. These Cookies will be activated when you enter our
Website and as you use our Website.
2. Compliance Cookies These include Cookies which are necessary to assist in
meeting our regulatory compliance obligations, such as anti-money laundering
and anti-fraud obligations, and prevent your GUPTA TELECOM account
from being hijacked. These cookies will be activated when you enter our Website
and as you use our Website.
3. Performance Cookies These are Cookies that help us to improve how our
Website works and to deliver a better service to you. For example, they will
assess which pages you visit most often or if you get an error message. They
also allow us to see if you have used the Website of one of our group or
affiliated companies. All information collected by these Cookies is aggregated
and therefore anonymous.
4. Functionality Cookies These Cookies allow us to deliver a more personalized
service to you and allow our Website to remember choices you have made such as
the language you prefer or the region you are in. They may also be used to
provide services you have requested such as being able to comment on one of our
blogs.
5. Third Party Cookies When you visit a page on our Website with content
embedded from third parties, for example, YouTube or Twitter, Cookies may be
downloaded onto your device. We do not set or control these Cookies. If you are
concerned about the types of Cookies that may be downloaded you check the third
party websites for more information about these Cookies. We may use other
Cookies from time to time in accordance with this Privacy Policy. By using our
Website and other online services, you acknowledge that we may use some or all
of the Cookies set out in this Privacy Policy and you agree that we can place
performance and functionality Cookies on your device when you use our Website.
If you do not agree to this you should cease using our Website and online
services or adjust your browser settings.
6. Blocking Cookies Should you want to continue using our services but restrict
our use of Cookies, you can block Cookies by activating the setting on your
browser which allows you to refuse the setting of all or some cookies. However,
if you use your browser settings to block all Cookies (including Strictly
Necessary and/or Compliance Cookies, as described above) you may not be able to
access all or parts of our Website. Our Website may issue some of the Cookies
described above as soon as you visit our Website unless you have adjusted your
browser setting so that it will refuse Cookies.
Web
Beacons
In
limited circumstances we also may use "Web Beacons" to collect
anonymous, non-Information about your use of our Website and the websites of
selected sponsors and advertisers, and your use of e-mails, special promotions
or newsletters we send to you. Web Beacons are tiny graphic image files
imbedded in a web page or email that provide a presence on the web page or e-mail
and send back to its home server information from the user's browser. The
information collected by web beacons allows us to statistically monitor how
many people are using the Website and selected sponsors' and advertisers'
websites, or opening our e-mails, and for what purposes.
Security
Checks, Review and Releases
To
maintain a high level of security, we reserves the right to conduct a security
review at any time to validate your identity, verify your financial
transactions and further document your consent to this Agreement. To facilitate
these security checks, you agree to provide such identification or other
information or documentation as we, in our sole and unfettered discretion, deem
necessary. If you fail to comply with any security request, we reserve the
right to void your GUPTA TELECOM account. You will be notified of such
verification request by e-mail or telephone and your Telecom Ad Indi aaccount
balances will be forfeited if you fail to provide us with such requested
documentation and information within the time period reasonably specified by us.
Such request for documentation and information may include a sworn affidavit of
identity and eligibility, release of liability in favour of us and publicity
authorization.
User Choice You may choose not to provide us with any Information while
accessing the Website. In such an event, you can still access much of the
Website; however you will not be able to access and use those portions of the
Website that require your Information.
Confidentiality and Security Except as otherwise provided in this Privacy
Policy, we will keep your Information private and will not share it with third
parties, unless we believe in good faith that disclosure of your Information or
any other information we collect about you is necessary to:
1. Complete with a court order or other legal process.
2. Protect the rights, property or safety of GUPTA TELECOM or another
party.
3. I give consent to GUPTA TELECOM to collect KYC documents from PSUs
and Government agencies on my behalf.
4. Enforce our Terms of Use.
5. Respond to claims that any posting or other content violates the rights of
third parties.
Updates
and Changes to Privacy Policy
We
reserve the right, at any time, to add to, change, update, or modify this
Privacy Policy so please review it frequently. If we do, then we will notify
you here, as well as by posting a notice on our Website and, where appropriate,
a link to the modified policy so that you can review it. In all cases, use of
information we collect is subject to the Privacy Policy in effect at the time
such information is collected. Restriction of Liability
1. We makes no claims, promises or guarantees about the accuracy, completeness,
or adequacy of the contents of this Website and expressly disclaim liability
for errors and omissions in the contents of this Website.
2. No warranty of any kind, implied, expressed or statutory, including but not
limited to the warranties of non-infringement of third party rights, title,
merchantability, fitness for a particular purpose and freedom from computer
virus, is given with respect to the contents of the Website or its hyperlinks
to other internet resources.
3. Reference in this Website to any specific commercial products, processes, or
services, or the use of any trade, firm or corporation name is for the
information and convenience of the public, and does not constitute endorsement,
recommendation, or favouring by us.
4. The contents of this website are under copyright and/or trademark of their
original author(s) unless otherwise noted on the page itself. If you have
questions or concerns, feel free to e-mail us or to correspond at Instant
Recharge Point Helpdesk and we will attempt to address your issue.
Public
Information
Any
information that you may reveal in a review posting or other online discussion
or forum is intentionally open to the public and is not in any way private. You
should think carefully before disclosing any personally identifiable
information in any public forum. What you have written may be seen and/or
collected by third parties and may be used by others in ways we are unable to
control or predict.